FAQ
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Returns policy
Purchases can be returned within 7 days of being received. Please note that the Buyer is responsible for the cost of return shipping. Any duties or taxes incurred in the original order are not refunded by Squigmire.
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Can I cancel or change my order?
Please contact me as soon as possible and we’ll see what we can do based on the status of the order.
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Handling and shipping times
We aim to process all orders within 3 to 5 business days. Please allow 7 business days for domestic shipping within the USA. Please allow 14 to 21 business days for international shipping outside the USA.
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Do you do custom pitches?
Yes, we do custom pitches at varying degrees of customization from simply adding a logo and changing endzone color patterns to fully customized designs. Please note, at this time we are only accept custom work for orders with a minimum quantity of 10 pitches ordered.
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Use of AI Policy
We do not use AI in any of our artwork used in our game mats.
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Artwork credits
Squigmire game mats are designed using a combination of artworks produced in-house and through commercially licensing third-party assets from various battlemap cartographers including:
Tom Cartos https://www.tomcartos.com/
Caeora https://www.caeora.com/
Dice Grimorium https://dicegrimorium.com/
Venatus Maps https://www.venatusmaps.com/